Trial Version Log-in Error Fix
When you try to access the server by pressing Resume on the title screen in the Japanese Trial version of Anthem, it returns to the title screen and the message “Live service data could not be acquired” is displayed. Even if the server is online, you cannot access the game and will not be able to play.
How to deal with login errors
Login errors can be fixed by changing settings. Please try this method when you experience a log-in error:
- On the title screen, press △ to open the settings screen
- Change the “language and subtitle” setting to “English”
- Close the settings screen and log in by pressing the ◯ button on the title screen
Points to note when logging in
When logging in using the above method, all displayed languages will be in English. You can not switch languages by opening the setting screen during game play. If you want to play a trial version in Japanese, you have to reboot the application many times to log in.
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